Troubleshoot Authentication Issues

Learn where to look for steps to troubleshoot authentication and authorization issues such as API calls, login, logout, user profiles, MFA and SAML

• Check API Calls - Learn how to check API calls to troubleshoot issues.
• Check Login and Logout Issues - Learn how to check login and logout to troubleshoot issues.
• Check User Profiles - Learn how to check user profiles to troubleshoot issues.
• Troubleshoot Role-Based Access Control and Authorization - Describes solutions to common issues experienced when implementing role-based access control (RBAC) using the Authorization Core feature set.
• Troubleshoot Multi-Factor Authentication - Describes basic troubleshooting for MFA issues with end-users.
• Troubleshoot SAML Configurations - Describes troubleshooting for SAML configuration issues.
• Troubleshoot SAML Errors - Describes troubleshooting for common SAML errors.
• Self Change Password Errors - Describes error codes and possible solutions that can occur with the self change password API.
• Troubleshoot the Authorization Extension - Learn how to troubleshoot the Authorization Extension.
• Troubleshoot Renew Tokens When Using Safari - Learn how to troubleshoot Safari browser behavior and authentication.

Learn more

• Monitor Auth0
• Open and Manage Support Tickets
• Troubleshoot Basic Issues
• Troubleshoot Integration and Extensibility Issues
• Troubleshooting Tools